Frequently
asked questions
Membership
Can I use my membership at any Tanger location?
Yes! TangerClub memberships are valid at all Tanger locations.
How do I sign up for TangerClub Gold?
TangerClub Gold provides the best value at just $20 per year, with access to superior savings and bigger perks.
If I was a TangerClub member prior to July 12, 2023 what does this mean for me?
In appreciation of your business and loyalty, we have gifted you one free year of TangerClub Gold ($20 value). This tier will continue to allow you access to additional value from the brands you love.
How long does my subscription last when I join TangerClub Gold?
Your subscription is valid for one year after sign up.
What is TangerClub Platinum?
Members who spend over $500 annually are upgraded into this tier, unlocking our best offers and accelerated TangerClub point accumulation. Platinum members also receive a $5 discount on their annual membership fee.
I spent $500 in the last year. What does this mean for me?
In further recognition of your business and loyalty, we are gifting you one year of membership at Platinum status ($20 value).
How do I maintain my TangerClub Platinum status?
Spend $501 per year and you will maintain the unmatched value and perks of this exclusive tier.
How do I cancel my TangerClub membership or subscription?
You can cancel your account here.
What happened to my lifetime membership?
Your existing TangerClub membership has been upgraded to TangerClub Gold, free for the first year. Enjoy additional membership benefits, including exclusive savings, bonus birthday gifts valued at $50+, special perks, and more ways to be rewarded as you shop.
Deals
Where are my exclusive TangerClub deals?
You can access your exclusive deals under "Deals" in the Tanger App. Browse Daily Deals, which are available by membership tier (Blue, Gold, and Platinum), and Redeemable Points Deals, which can be unlocked with earned points.
What are Daily Deals?
Daily deals are available to all TangerClub members and vary by tier. The higher your status level, the deeper the discounts you'll enjoy. Please note that each individual deal can only be utilized once per day.
What are Redeemable Points Deals?
Redeemable Points Deals are available to all TangerClub membership tiers, and are redeemable through earned points. The higher your status level, the wider the variety of deals you can unlock and enjoy.
Account setup
How do I set up a password for my TangerClub account?
After joining TangerClub, you will be prompted to complete your profile and set up a password. Click here to access your TangerClub profile.
Earning and redeeming points
What stores are participating in Tanger’s card linking program?
How do I earn redeemable points?
Earn points by uploading your receipts from any Tanger purchases through the all-new Tanger App. To begin earning, just tap the "Earn" icon on the app. Ensure your receipt photos are clear and the date, location and total price are legible.
How and where do I redeem my points?
Points unlock Redeemable Points Deals within the all-new Tanger App. These deals indicate the required number of points for redemption in the upper right-hand corner. If additional points are necessary to access a particular deal, a lock symbol will appear along with the message "earn points to unlock this deal." When you're prepared to utilize your redeemable points deal in-store, simply slide to activate it and present the deal code at checkout. The deal code will be revealed for five minutes.
Do my status and points expire and when?
Status points earned will accrue over a rolling 12-month period and expire exactly 12 months after they are earned. TangerClub Gold members are required to maintain a spend of $0 to $500, while TangerClub Platinum members need to maintain a spend of $501+. Please refer to the terms and conditions for further details. Points will not expire as long as your membership remains active.
